Privacy Policy

Privacy Policy

At Nimo’s Massage Therapy, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information in accordance with UK data protection laws, including the UK GDPR.

1. Who We Are

  • Company Name: Nimo’s Massage Therapy
  • Company Number: 13712149
  • Address: 18 Mottershead Road, M22 9QJ, Manchester, UK
  • Phone: 07404 924 968
  • Email: info@nimosmassagetherapy.uk

2. Information We Collect

We may collect and process the following personal data:

  • Name, phone number, and email address
  • Appointment and booking details
  • Health-related information (only where necessary for safe treatment)
  • Payment information (processed securely via third-party providers)
  • Website usage data (such as IP address and cookies, if applicable)

3. How We Use Your Information

We use your information to:

  • Manage and confirm appointments
  • Provide safe and effective massage treatments
  • Communicate with you regarding bookings or enquiries
  • Improve our services and customer experience
  • Comply with legal and regulatory requirements

4. Lawful Basis for Processing

We process your personal data under the following lawful bases:

  • Consent – when you provide information voluntarily
  • Contract – to deliver booked services
  • Legal obligation – where required by law
  • Legitimate interests – to operate and improve our business

5. Sharing Your Information

We do not sell or rent your personal data.
Your information may be shared with:

  • Payment processors (for secure transactions)
  • Legal or regulatory authorities if required
  • Service providers who assist in running our business (e.g., booking systems)

All third parties are required to respect your data and keep it secure.

6. Data Security

We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse.

7. Data Retention

We only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including legal, accounting, or reporting requirements.

8. Your Rights

Under UK data protection laws, you have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict processing
  • Withdraw consent at any time
  • Lodge a complaint with the Information Commissioner’s Office (ICO)

9. Cookies (If Applicable)

Our website may use cookies to enhance user experience. You can control or disable cookies through your browser settings.

10. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those websites.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

12. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

07404 924 968